Privacy Policy – YIL TECHNIK

YIL TECHNIK operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). YIL TECHNIK is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.

1. Personal Information We Collect or Process

When we use the term “personal information”, we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include data that has been anonymized or de-identified so that it cannot be used to identify you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information (including inferences drawn from it):

Contact details – such as your name, address, billing address, shipping address, phone number, and email address.
Financial information – such as credit card, debit card, and financial account numbers, payment card details, payment confirmations, and other payment-related information.
Account information – such as your username, password, security questions, and your preferences and settings.
Transaction information – such as the items you view, add to your cart, add to your wishlist, purchase, return, exchange, cancel, and your past transactions.
Communications with us – including any information you provide when you contact us (for example, in customer support inquiries).
Device information – such as information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information – such as how and when you interact with or navigate the Services.

2. Personal Information Sources

We may collect personal information from the following sources:

Directly from you – for example, when you create an account, visit or use the Services, make a purchase, fill out a form, or communicate with us.
Automatically through the Services – including from your device when you visit our website or use our products or services, and through cookies and similar technologies.
From our service providers – when we use third parties to provide certain functionality (for example, payment processing, analytics, hosting) and they collect or process personal information on our behalf.
From partners or other third parties – such as advertising partners, marketing platforms, or other merchants where permitted by law.

3. How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

a) Provide, Tailor, and Improve the Services

We use your personal information to:

Provide and operate the Services.
Perform our contract with you (for example, process payments and fulfill orders).
Remember your preferences and items you are interested in.
Send notifications related to your account and transactions.
Process purchases, returns, exchanges, and other transactions.
Create, maintain, and manage your customer account.
Arrange for shipping and facilitate returns and exchanges.
Enable you to post reviews or feedback.
Provide a customized shopping experience, including recommending products related to your interests.

This may include using personal information to analyze and improve our Services.

b) Marketing and Advertising

We may use your personal information to:

Send you marketing, advertising, and promotional communications via email, SMS, or postal mail.
Show you online advertisements for products or services on our website or on third-party websites, including based on items you have viewed, purchased, or added to your cart.

You may opt out of certain marketing communications as described below.

c) Security and Fraud Prevention

We use personal information to:

Authenticate your account.
Provide a secure payment and shopping experience.
Detect, investigate, and take action regarding possible fraudulent, illegal, unsafe, or malicious activity.
Protect public safety.
Secure our systems and Services.

If you choose to register an account, you are responsible for keeping your login credentials safe. We strongly recommend not sharing your username, password, or other access details with anyone.

d) Communicating with You

We use your information to:

Provide customer support.
Respond to your inquiries and requests.
Provide effective Services and maintain our business relationship with you.

e) Legal Reasons

We may use your personal information to:

Comply with applicable laws and regulations.
Respond to valid legal processes (such as subpoenas, search warrants, or requests from law enforcement or government authorities).
Investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings.
Enforce or investigate potential violations of our terms, policies, or other legal rights.

4. How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, consistent with this Privacy Policy. Such circumstances may include:

With Shopify, vendors, and service providers – who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
With business and marketing partners – to provide marketing services and advertising. For example, we use Shopify to support personalized advertising with third-party services based on your activity with different merchants and websites. Our partners will use your information in accordance with their own privacy notices.
With your consent or at your direction – for example, when you authorize us to share information with a third-party to ship products, or when using social media widgets or login integrations.
Within our corporate group or affiliates – as part of our internal operations.
In connection with business transactions – such as a merger, acquisition, reorganization, or bankruptcy.
For legal and safety reasons – to comply with legal obligations, enforce our terms and policies, or protect or defend the Services, our rights, and the rights of our users or others.

5. Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the platform for you.

Information you submit to the Services will be transmitted to and shared with Shopify, as well as certain third parties that may be located in countries other than the one where you reside.

Additionally, to help protect, grow, and improve our business, we use certain enhanced Shopify features that rely on data from:

Your interactions with our store,
Other merchants, and
Shopify’s broader ecosystem.

In these cases, Shopify is responsible for processing your personal information for those specific purposes, including responding to your requests to exercise your rights concerning that processing.

To learn more about how Shopify uses your personal information and your rights in relation to Shopify’s processing, please refer to Shopify’s Consumer Privacy Policy and Shopify’s Privacy Portal.

6. Third-Party Websites and Links

The Services may contain links to websites or online platforms operated by third parties. If you follow links to third-party sites that are not affiliated with or controlled by us, you should review their privacy and security policies and terms.

We are not responsible for:

The privacy or security practices of those websites.
The accuracy, completeness, or reliability of information on such sites.

Information you share on public or semi-public venues (including third-party social networks) may be viewable by other users of those services and may be used by us or third parties, depending on the platform’s own terms.

Our inclusion of such links does not imply endorsement of the content or the operators of those websites.

7. Children’s Data

The Services are not intended for use by children, and we do not knowingly collect any personal information from children under the age of majority in your jurisdiction.

If you are a parent or guardian and believe your child has provided us with personal information, you may contact us using the contact details below to request deletion of that data.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “sell” or “share” (as defined under applicable law) personal information of individuals under 16 years of age.

8. Security and Retention of Your Information

We use reasonable technical and organizational measures to help protect your personal information. However, no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.”

Any information you send to us may not be fully secure while in transit. We recommend that you do not use unsecure channels to send sensitive or confidential information.

How long we retain your personal information depends on factors such as:

Whether we need the information to maintain your account.
Whether we need it to provide you with the Services.
Legal obligations regarding data retention.
The need to resolve disputes or enforce our agreements.

9. Your Rights and Choices

Depending on where you live, you may have some or all of the following rights with respect to your personal information (subject to applicable law and certain limitations):

Right to Access / Know – You may have the right to request access to the personal information we hold about you.
Right to Delete – You may have the right to request that we delete personal information we maintain about you.
Right to Correct – You may have the right to request that we correct inaccurate personal information we hold about you.
Right of Portability – You may have the right to receive a copy of your personal information and to request that we transfer it to a third party, in certain circumstances.
Managing Communication Preferences – You may opt out of receiving promotional emails at any time by using the unsubscribe link in our emails. We may still send non-promotional messages (for example, about your orders or account).

You may exercise these rights where indicated on the Services or by contacting us using the details provided in the Contact section below.

To learn more about how Shopify uses your personal information and any rights you may have in relation to Shopify’s processing, please visit:
https://privacy.shopify.com/en

We will not discriminate against you for exercising any of these rights.

We may need to verify your identity before processing your request. Where permitted by law, you may designate an authorized agent to make requests on your behalf. We may require proof that the agent is authorized and may ask you to verify your identity directly.

We will respond to your request within the timeframes required by applicable law.

10. Complaints

If you have any complaints about how we process your personal information, please contact us using the details below.

Depending on where you live, you may also have the right to:

Appeal our decision by contacting us again, and/or
Lodge a complaint with your local data protection authority or regulator.

11. International Transfers

We may transfer, store, and process your personal information outside the country in which you live.

If we transfer your personal information out of the European Economic Area (EEA) or the United Kingdom, we will rely on recognized data transfer mechanisms such as the European Commission’s Standard Contractual Clauses, or equivalent protections approved by the relevant authority, unless the destination country has been deemed to provide an adequate level of data protection.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, for example to reflect:

Changes to our practices,
Operational or business requirements, or
Legal and regulatory developments.

When we make changes, we will:

Post the revised Privacy Policy on this website,
Update the “Last updated” date at the top, and
Provide additional notice where required by law.

Your continued use of the Services after any changes become effective means that you accept the updated Privacy Policy.

13. Contact

If you have any questions about this Privacy Policy or our privacy practices, or if you would like to exercise any of your rights, you can contact us at:

Email: adil@yildirancanlar.com.tr
Address:
109/1. Sk. No:2
Manisa, 45400
Turkey (TR)

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